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Received as a gift (not from Amazon) and the hole in the shade is off centre so it does not sit straight on the lamp base. Contacted Quoizel and they agreed to send another shade which also has a hole slightly off centre. The fault is obvious as the shade has concentric circles of small mosaic pieces, which, when they reach the top, have had extra pieces added to fill in the area on one side of the centre hole.
This is a very pretty lamp, but, having received 2 shades with the same fault, I wonder if there is a quality control issue. Will be contacting Quoizel again to see if I can get this resolved.
Update (10/8/12): Maria at Quoizel customer service referred our case (supported by photos of the 2 faulty shades) to whomever, to ensure the next replacement we were sent had a correctly cut shade. It arrived last week. The lamp looks so much better with a level shade.
I have revised my star rating to a 4 now we have a perfect quality lamp.
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