List Price: $337.50
Sale Price: $249.99
Today's Bonus: 26% Off
I ordered two of these because they are so unique and the colour in the image appears to be perfect for what I was looking for. Unfortunately, I received two lamps, but both were damaged. The glass ball on one lamp has a haze on the surface of it, and I tried rubbing it, lightly scratching it with my fingernail, wiping with Windex, and wiping with rubbing alcohol, but nothing worked. The other glass ball on this lamp is fine however. On the second lamp, the top ball has two vertical cracks on the inner layer of glass (there are two layers, a coloured (sparkly) layer under a clear layer) that run the entire height of the top ball. On the bottom ball there is an obvious shattering that has occured over a 1/2" square section.
I am very disappointed, as it is unlikely that this could have occured during the shipping to my location, as the boxes were not in terrible (but not great) condition. This therefore suggests that they left the warehouse like this, and there obviously isn't anyone in charge of giving them a good inspection before sending them out. Not really sure if I should take the chance of ordering two more, as it costs me an additional $52 in taxes to have them brought in to Canada. This is money that I cannot get back, even when I get the full refund of the costs of the lamps themselves. So, ordering two more would cost me another $52, and again I would be taking the chance of them arrived in less-than-perfect condition (requiring another return).
I do love the convenience of the two pull switches, and the shade is beautiful. I did not expect the glass balls to have sparkles on the inner layer, it would be helpful if the image provided on the website allowed for zooming. I might not have ordered in the first place if I had seen the sparkles, however that being said, they are not overly obvious from a distance, and it is a nice sparkle design, and does not look like something my 4 year old would do.
Long story short, take your chances, but you are dealing with a glass product. I am zero for two, and not sure if I want to risk going zero for four.
EDIT: used rubbing compound to get the haze off the one glass globe, and sent the broken lamp back for an exchange. Hopefully this time it arrives undamaged, i will post again when I know. Happy to say that returning/exchanging the item has been a breeze!
Click Here For Most Helpful Customer Reviews >>
This is a beautiful lamp with a lot of good things going for it. First of all, love the two pull chains. This really beats reaching your hand up and under a shade to find the little screw knob. Also great are the two beautiful red glass globes and the high-quality, absolutely lovely fabric shade. The shade's color is more of a taupe/beige/grey when the light is not on. It took about 2 minutes to assemble and it arrived in good shape although the shipping box looked worn and was a little damp. Before I mention the less-than-perfect items, you must know that I am an A-type personality and love symmetry. Also, there is No "Perfect Lamp" out there at least I have not found one in 35 years. It seems that no lamp is quite straight, and although this one is not either, it seems straight to the naked eye (I used a level to determine this). Also, there is the smallest scratch (about 1/8th of an inch) on one of the glass balls, but this is definitely not noticeable to anyone without getting within 3 inches of it. Finally, the bottom red globe is about 1/16th of an inch off-center but again this is not obvious. So after saying all this, I still find it nicer than some other expensive lamps I have. I'm not sure if I will buy a second one to match (I wanted to check one out first), or buy another Dale Tiffany with some red accents to complement this one. I am definitely keeping it.
No comments:
Post a Comment