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I came across Ott products a few years ago and was attracted by the claim by Ott that the light spectrum produced by the bulb is the closest to natural light and therefore more healthy (and producing less eye-strain) than more common incandescent or fluorescent bulbs.
I've since purchased Ott desk lamps and use them at my office and home, and I have Ott floor lamps in both places including by the bedside for reading at night. One of the floor lamps that I own is practically identical to this model except for color it has the same lamp style and flexible arm as this does.
In my experience over this period of several years I am convinced that the Ott bulbs do produce very natural lighting for comfortable reading and I am completely satisfied with them. I have also had no problems with any of my Ott products (2 desk lamps and 3 floor lamps), either with respect to the quality of the lamps or lifespan of the bulbs. (I therefore have no experience with Ott customer support because I have not had reason to make use of it).
(A comment regarding their customer support based upon my reading of other customer reviews here on Amazon. I have noticed that Ott customer support has individually responded via "comments" to many if not all of the negative customer reviews posted to their products here on Amazon, asking that the persons who have had a bad experience contact Ott so that their problems could be corrected. That is something that I have not noticed with other products and suggests to me that they are really paying attention to customer feedback and want to provide good customer support. Based on that I would expect problems to be handled by them in a very good way. It would be helpful if other Amazon customers who have initially had a bad experiences, but subsequently contacted Ott as the company has suggested, could provide an update to their reviews so that others can see how the issues were handled and hopefully resolved).
The only downside to these products as far as I am concerned is that the bulbs and lamps are made to fit each other and you therefore need to purchase replacement Ott bulbs, which of course are not cheap. I would not use them for every light in the house for that reason, but for those lamps that are primarily for reading, they are my preference.
I have found it difficult to quantitatively compare the Ott products to other lamps that make similar claims (Verilux being perhaps the main example). I have been unable to satisfy myself as to whether or not Ott is superior or even different from these others, and I do not have personal experience with any of the competitors to Ott. I do know that when I went to the Ott website to see what information was available on the light spectrum of the light produced by the bulbs, so that I could attempt to make a comparison of the light quality for the Ott bulbs vs their competitors, I could not find that information available from them (yes, I am an engineer). I also did not find such information on the Verilux website. If I am able to come across such a comparison, I will update this review to include it.
Very good lamps for reading use and I feel very comfortable in recommending them.
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I bought this light for my sewing table. It works great especially in the wintertime during very dark days. The light is nice and soft not harsh and perfect for sewing.
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